Retainer Packages
Email Organisation and Maintenance Package
Designed to keep your inbox organised, ensure important emails are never missed, and reduce the daily mental load of email management.
This package is suitable for inboxes receiving up to approximately 100 emails per day and is designed to save you around 20 hours per month. Higher volume inboxes may require a custom support plan.
£500 per month
This Package Includes:
Inbox clean-up included (up to approximately 1000 unread and/or unorganised emails), including structured folder system setup
Priority flagging of urgent and time sensitive emails
Spam filtering and unsubscribe management
Inbox monitoring (once daily, Monday to Friday, to ensure consistent and organised support)
Weekly inbox summary highlighting key emails and actions requiring your attention
If your inbox currently has a large backlog of unread emails, a one-time Inbox Reset may be required before monthly support begins. This ensures your inbox is fully organised and can be maintained efficiently as part of your ongoing support.
Admin Essentials Package
This package provides ongoing administrative support managing your inbox, calendar and daily administrative coordination to help keep your business organised and running smoothly without the cost of an in-house assistant.
Designed to save you up to 40 hours per month. Businesses with particularly complex support needs may require a custom support plan.
£1000 per month
This Package Includes:
Inbox clean-up (up to approximately 1000 unread and/or unorganised emails), including structured folder system setup
Inbox organisation and prioritisation (once daily, Monday to Friday, to ensure consistent and organised support)
Scheduling and calendar management (integrating emails with your calendar, scheduling meetings, reminders, tasks and appointments)
Task list organisation, tracking, and follow ups
Light responses (confirming meetings, sending templated responses, simple replies)
Monthly summary email outlining completed tasks and outstanding actions
If your inbox currently has a large backlog of unread emails, a one-time Inbox Reset may be required before monthly support begins. This ensures your inbox is fully organised and can be maintained efficiently as part of your ongoing support.
Customer-Focused Admin Package
This package is designed to save you 40 hours per month, providing email based customer support and enquiry management to ensure client communications are handled professionally and nothing is missed.
Customer enquiries are reviewed and managed once daily, Monday to Friday.
Businesses with particularly high enquiry volumes (approximately 100+ client enquires per day) or complex CRM needs may require a custom support plan.
£1200 per month
This Package Includes:
Inbox clean-up (up to approximately 1000 unread and/or unorganised emails), including structured folder system setup
Email-based customer support using approved templates (order status, FAQs, complaints)
CRM management, including logging customer enquiries, complaints, and follow-ups
Escalation of complex issues to the client (technical issues, refund decisions and processing disputes)
Client liaison, acting as a point of contact for basic communication, maintaining records of communication and relaying important information to client
Monthly summary email outlining completed tasks and outstanding actions requiring your attention
If your inbox currently has a large backlog of unread emails, a one-time Inbox Reset may be required before monthly support begins. This ensures your inbox is fully organised and can be maintained efficiently as part of your ongoing support.
Personal Lifestyle Coordination Package
This package provides reliable support managing your personal schedule and lifestyle administration.
Designed to save busy professionals around 20 hours per month so you can maintain a better work-life balance. Support and communication is provided Monday to Friday.
£700 per month
This Package Includes:
Booking personal appointments and services
Calendar management, including scheduling, reminders, tasks and appointments
Making reservations for restaurants, events, and activities
Domestic travel research and bookings for transport, accommodation, and itineraries (international travel bookings available to be purchased as an add-on)
School holiday planning support, researching and creating itineraries
Monthly summary email outlining completed tasks, outstanding actions, and upcoming plans
One-Off Services
Designed for clients who need support without committing to a monthly retainer, providing one-off project or task support.
1 hour minimum booking.
£40 per hour
Document & Spreadsheet Support
Creating, formatting, or updating documents and spreadsheets, data entry and organisation
Proofreading
Checking documents for accuracy and clarity, includes light editing only, no rewriting or content creation
Recruitment Support
Screening CVs and shortlisting candidates
Event Support (administrative coordination only, no on-site support)
Venue sourcing, sending digital invitations, managing RSVPs
Travel Management (minimum 2 hour bookings for international travel)
Researching and booking transportation, accommodation, and activities, including comprehensive travel itineraries
Add-On Services
Available for retainer clients only for additional support beyond your monthly package.
1 hour minimum booking.
£35 per hour
Document & Spreadsheet Support
Creating, formatting, and updating documents and spreadsheets, plus data entry and organisation
Research
Market research, competitor analysis, general research tasks
Meeting Support
Taking virtual meeting minutes and preparing action points
Proofreading
Checking documents for accuracy and clarity, includes light editing only, no rewriting or content creation
Purchasing
Stationery, supplies, gift sourcing
Recruitment Support
Screening CVs and shortlisting candidates
Surveys & Feedback
Creating feedback surveys or client questionnaires
Event Support (administrative coordination only, no on-site support)
Venue sourcing, sending digital invitations, managing RSVPs
International Travel Management (minimum 2 hour bookings for international travel)
Researching and booking transportation, accommodation, and activities, including comprehensive travel itineraries
Contact
Request a Retainer Package
Ongoing support tailored to your businessRequest a One-Off Service
Book a standalone service with no ongoing commitmentRequest an Add-On Service
Enhance your existing retainer package with additional supportGeneral Enquiry
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